Return policy
Bogart Man Return Policy
At Bogart Man, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may return qualifying items under the following conditions:
1. Return Eligibility
- Items must be returned within 30 days of the purchase date.
- Items must be unworn, unwashed, and in their original condition with all tags attached.
- Final sale items, promotional items, and gift cards are not eligible for return.
2. Return Process
- To initiate a return, please visit our website and complete the online return form.
- Upon approval of your return request, you will receive a Return Merchandise Authorization (RMA) number along with detailed return instructions.
- Package the item securely in its original packaging, if possible, and include the RMA number inside the package.
3. Shipping Costs
- Customers are responsible for return shipping costs unless the item received is defective or incorrect.
- We recommend using a trackable shipping service, as we cannot guarantee receipt of your returned item.
4. Refunds
- Once your return is received and inspected, we will send you an email notification of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.
5. Exchanges
- We do not offer direct exchanges. If you need a different size or color, please return the original item and place a new order.
6. Defective or Incorrect Items
- If you received a defective or incorrect item, please contact our customer service team within 7 days of receipt. We will arrange a replacement or issue a full refund at no additional cost to you.
Contact Us
If you have any questions regarding our return policy, please contact our customer service team at [email address] or call [phone number]. We are here to help!
Thank you for choosing Bogart Man.